Customers are still able to obtain the SP2 update via the Microsoft Downloads site by clicking here. Our goal is provide the simplest update experience for everyone – so we have temporarily stopped pushing out the SP2 update through Microsoft AutoUpdate while we investigate the issue. So the other day, Microsoft said it had stopped pushing the update through its AutoUpdate client. Microsoft introduced Office for Mac 2011 Service Pack 2 about a week ago, and according to the company, the "majority of our customers have been delighted with the improvements." However, some not so much, particularly Outlook users.
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